Privacy Policy
Last updated: 09/11/25
Because your privacy matters to us.
This Privacy Policy explains how Studio Lally (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or use our services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
1. Who We Are
Studio Lally
📍 51 Coburn Street, Cardiff, Wales, CF24 4BR
📧 Lally@studiolally.co
We are the data controller responsible for your personal data.
2. Information We Collect
We may collect and process the following information:
Identity Data — name, business name, and contact details (email, phone number, address).
Technical Data — IP address, browser type, device type, and browsing behaviour.
Transaction Data — payment details (processed securely via third-party payment providers).
Marketing & Communications Data — your preferences for receiving marketing from us.
3. How We Collect Your Information
We collect data from you when:
You contact us via our website, email, or social media.
You sign up for our mailing list.
You make a purchase or booking.
You browse our website (cookies and analytics).
4. How We Use Your Information
We will only use your personal data when the law allows us to. The main purposes include:
To provide and deliver our services to you.
To respond to your enquiries.
To send you relevant updates, offers, or resources (if you’ve opted in).
To improve our website and services.
To comply with legal obligations.
Lawful bases for processing:
Contract — when processing is necessary to perform our contract with you.
Consent — when you’ve agreed to receive marketing communications.
Legal Obligation — where we need to comply with the law.
Legitimate Interests — where processing is necessary for running our business, provided your rights are not overridden.
5. Marketing Communications
You can opt in to receive marketing from us, and you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
We will never sell your personal data to third parties.
6. Sharing Your Information
We only share your information with:
Service providers who help us run our business (e.g., website hosting, email platforms, payment processors).
Professional advisers (e.g., accountants, lawyers) where required.
Regulators, law enforcement, or legal requests where necessary.
We ensure all third parties respect your privacy and comply with the law.
7. International Transfers
If we transfer your data outside the UK/EEA, we ensure it’s protected by appropriate safeguards, such as approved standard contractual clauses or working with providers certified under recognised frameworks.
8. Data Retention
We will only keep your personal data for as long as necessary for the purposes for which it was collected, including any legal, accounting, or reporting requirements.
9. Your Rights (UK GDPR)
You have the right to:
Access your personal data.
Correct inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing of your data.
Withdraw consent where we rely on it for processing.
Request transfer of your data to another provider (“data portability”).
You can exercise these rights by emailing lally@studiolally.co.
10. Complaints
If you have concerns about how we handle your data, you can contact us first so we can resolve it.
If you’re not satisfied, you have the right to complain to the UK supervisory authority:
Information Commissioner’s Office (ICO) — www.ico.org.uk
11. Cookies
We use cookies to improve your browsing experience and understand how our website is used.
You can disable cookies in your browser settings, but this may affect site functionality. More info: www.aboutcookies.org
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
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